KCYDN Jobs: BRIDGE.start Youth Case Manager - Lead (Seattle, WA)

BRIDGE.start Youth Case Manager - Lead (Seattle, WA)

NEIGHBORHOOD HOUSE

Department: Education & Community Services
Reports to: Community Learning Manager
Status: Full-time, 40 hours per week
FLSA: Non-Exempt
Salary Range: $17.90 - $19.90 (Range 17)
Closing Date: Tuesday, July 3, 2012 or until filled

Neighborhood House Programs
Since 1906, Neighborhood House has been helping diverse communities of people with limited resources attain their goals for self-sufficiency, financial independence, health and community building. Our services include early childhood education (including Head Start and Early Head Start), mentoring and tutoring, emergency referral services, self-sufficiency/employment classes and services (including ESL and citizenship), job placement and training, substance abuse services, transportation and outreach for the elderly and disabled and publication of the Voice newspaper. Annually, Neighborhood House serves over 13,500 individuals. Of those, 80 percent are refugees and immigrants.

Scope
The BRIDGE.start Youth Case Manager-Lead has primary responsibility to provide intensive case management services to referred/eligible middle-school youth and their families to improve school performance, build social assets and decrease risk factors. The BRIDGE.start Youth Case Manager will directly provide or coordinate a comprehensive menu of services for referred youth and their families.

These services include: determining eligibility, completing a needs assessment and case plan, making referrals and service linkages, counseling, performing home visits, crisis intervention, documentation of services, follow-up services, and evaluation. In addition, we are seeking an experienced case manager or counselor who can assist with clinical guidance and program development on individual or particularly challenging cases within his/her team.

Responsibilities
With team-members, review individual cases and help with brainstorming, problems solving and/or clinical oversight.
Demonstrate and model best practices in social work standards, documentation and protocols for team.
Assist with curriculum development and facilitation to meet the needs of enrolled youth as needed. Example of the needs are during the summer, afterschool or school breaks (e.g., life skills, anger management, etc.)
Perform outreach and recruitment activities.
Coordinate intake and screenings to determine eligibility for referred youth.
Conduct a needs assessment and develop individualized case plans for each assigned youth.
Provide intensive case management services for a caseload of 18-20 youth and their families.
Coordinate on-going services and new referrals with school staff and other service providers, including leading regular case conferences.
Provide information, resources, referrals, and advocacy to link clients to appropriate services in a timely manner. Ensure resources are accessed by families.
Provide counseling and crisis intervention services to referred youth and their families.
Conduct home visits and in-person meetings with parents/family to coordinate support of the youth and connect families to community resources
?Offer and monitor techniques to effectively engage families in the successful education of their children.
Provide mentoring directly or through referrals to local organizations.
Provide follow up services which include support, monitoring, transition to new schools, and crisis intervention.
Maintain good working relationships with school staff and other community service providers through effective, ongoing communication.
Assist with group activities, workshops, trainings, and special events (including summer events and activities).
Track and document all services and complete monthly reports.
Assist with assessing and monitoring overall program impact and achievement of outcomes.
Work as a member of the BRIDGE.start team and the Neighborhood House Education and Community Services Department.
Be available by cell phone on nights and weekends for crisis intervention (on-call, as necessary.)
Supervise interns or program volunteers, as needed.

Qualifications
Bachelor Degree in Social Work or a related field. Masters of Social Work preferred. Relevant experience with youth and families may substitute for formal degree.
Direct expertise in areas of youth violence, gang prevention, substance abuse or mental health counseling desired.
Four years direct experience working with youth and/or families in social work, human service, or school settings.
Outstanding interpersonal and relationship-building skills and a non-judgmental, positive, problem-solving attitude.
Team player who is resourceful and proactive.
Ability to communicate effectively, both orally and in writing, with individuals from a wide range of cultural backgrounds.
Ability to work with multiple partners and service providers.
Ability to work effectively in a multi-cultural environment in schools, family homes, and with co-workers.
Experience conducting group activities, trainings, and classes/workshops.
Computer literacy, including MS Office.
Willingness to comply with established agency policies and performance standards, which may include productivity/personal responsibility, client/customer services, teamwork and maintaining a professional demeanor.
Ability to work primarily during Public School hours and an occasional flexible schedule, including some evening and weekend events.
Must pass the Washington State Patrol background check (re-check every two years) and National Sex Offender Public Registry Check.
Must have reliable, independent transportation for frequent last-minute travel between Seattle worksites.
Current First Aid certificate within 30 days of employment (maintain current certificate during employment).
Current CPR certificate within 30 days of employment (maintain current certificate during employment).
Child Protective Services (CPS) Training within 30 days of hire employment.

Benefits
Excellent medical, dental, and vision benefits available for employee and family. Life and Long Term Disability insurance provided. Employer contributes up to 4% toward retirements plan with employee match.

Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.

Application Procedure
Submit an agency application, along with resume and cover letter. Agency applications can be downloaded (www.nhwa.org) or picked up at the address below. Only applicants considered for interviews will be contacted. Applicants may FAX their materials to (206) 461-3857, email to nhjobs@nhwa.org or mail to:
Neighborhood House
905 Spruce St., Suite 200
Seattle, WA 98104
attn: Jill Trakarnsilpa, HR Manager
For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail nhjobs@nhwa.org.

• Location: Seattle, WA
• Compensation: $17.90 - $19.90
• This is at a non-profit organization.
• OK to highlight this job opening for persons with disabilities
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.

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